FAQ

Knitting

Which knitting needle case should I choose?

Start with your needle brand, needle lengths, and the number of sets you would like to store. Include any duplicate sizes, extra cables, and tools when planning your layout. Explore our knitting collection and layout guide, or contact us for help with fit.

Can I store regular needles and Shorties together?

Yes. Choose a size range that covers your regular 4–5″ needles and 2–3″ Shorties. List the lengths, sizes, and duplicates in your personalization details so we can plan the storage.

Can I request custom sizes and US or mm labels?

Yes. List your needle lengths, sizes, and any duplicates in the personalization section. Where a label preference is offered, choose US, mm, or both. Check the options on your chosen listing.

Which zipper pockets and cable storage are included?

For our standard knitting needle case layouts:

  • Layout A: 1 removable zipper pocket.
  • Layout B: 3 built-in zipper pockets.
  • Layout C: 2–3 built-in zipper pockets.

Cable organizers and extra inserts are optional add-ons. Check your listing for the exact arrangement and contact us to confirm compatibility.

Crochet

Which crochet hooks will fit?

For crochet cases and rolls with pocket-width options, choose 2 cm pockets for Clover, Tulip, Knitters Pride, Susan Bates, and similar hooks. Choose 3 cm pockets for Furls, thicker ergonomic hooks, rounded wooden hooks, and similar styles. For a set with mixed handle widths, choose Custom Order. Check the dimensions on your chosen listing and include your hook sizes and measurements in the personalization field.

Should I choose 2 cm or 3 cm pockets for a crochet hook roll?

For our crochet hook rolls, 2 cm pockets fit hooks up to 6.1″ (15.5 cm) long and work best with hooks around 6″ (15 cm). The 3 cm pockets fit hooks up to 7.1″ (18 cm) long and work best with hooks around 6.5″ (17 cm). For Clover Amour, choose 2 cm pockets for sizes 6 mm and below, and 3 cm pockets for sizes 6.5 mm and above.

Can I customize the number of slots or add labels?

Choose an available slot count on the listing, or select Custom Order and send us your preferred slot count, hook lengths, and handle widths. Where Add labels is offered, select it and list every size you need. Available options and prices are shown on each product page.

How does the crochet hook roll close?

Rolls are available with 8, 10, 12, 15, 20, or 25 slots. The 8-slot version with 2 cm pockets uses a snap closure. Versions with 10–25 slots use ties, and all versions with 3 cm pockets use ties.

Are crochet hooks and other tools included?

No. The listing is for the handmade organizer only. Crochet hooks and other tools shown in the photos are not included.

Custom options & care

Can I choose a custom fabric or send my own?

Yes. Send us your preferred fabric code and lining color, or share inspiration photos, colors, and styles you love. Please contact us before ordering or sending your own fabric so we can confirm suitability, the quantity needed, and the shipping address. Medium-weight cotton, cotton-linen blends, and similar canvas-texture fabrics are suitable; wool, fleece, upholstery fabric, leather, and overly thick materials are not.

Can I purchase an organizer insert or add-on by itself?

Organizer add-ons should be purchased with a compatible case. Check the pockets already included in your layout before adding extra storage, and contact us if you need help choosing a compatible arrangement.

How should I care for my organizer?

Check our care instructions.

Ordering & delivery

When will my order be ready?

Our products are made to order. Please allow approximately 3–4 weeks for production. Shipping time is additional. See our Shipping page for estimated transit times.

Do you accept returns?

All products are made to order, so we do not accept returns. Please review the dimensions and customization details before purchasing. If there is a problem with your order, email support@circusofthreads.com with your order number and details. Read our Returns page.

Still need a hand? Let’s connect! Share your needle or hook brand, lengths, sizes, and preferred layout so we can help.