Returns & Exchanges

All products are made to order. Unfortunately, we do not accept returns or exchanges.

Please review the layout, dimension, fabric selection, labels, and personalization details carefully before placing your order. If you are unsure which option will fit your needles or hooks, contact us before purchasing.

Problems with your order

If your order arrives damaged, you receive the wrong item, or something does not match the agreed order details, please contact us or email support@circusofthreads.com. Include your order number, a description of the issue, and clear photos so we can review it and help.